All our orders are sent via tracked methods.

New Zealand orders are generally shipped with Post Haste or their subsidiaries.

International orders are generally sent tracked via New Zealand Post or similar.

Whilst we give timelines for deliveries, they are only estimates.  Sometimes there are things out of our control that may cause delays.

Orders made before 9am, we will do our best to get the orders out that day. Our courier comes about 9.30am for pickups. Saturday delivery is available for orders placed before 9am Friday. Saturday deliveries are not guaranteed, as with any courier service, their times are out of our control. No refunds will be given for Saturday shipping if the order does not arrive on Saturday. Please note, Saturday delivery is not available for rural deliveries.